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Grand Stores started it's operations in 1981 with a staff of 11 personnel. In its pursuit of excellence the company continued it's sterling performance year after successful year. After more than 24 years and with staff strength of around 600, Grand Stores has achieved giant status in the U.A.E market, rightfully taking it's place among the elite in the trading sector in the United Arab Emirates.

The professionalism and dedication of the Company Management and Staff has been the key ingredients in the success of Grand Stores. Another vital contributing factor towards the company's success has been the almost magical array of top quality Brands.
With distribution rights for world famous brands, the name of Grand Stores conjures up visions of the best in the fields of Photography, Perfumes & Cosmetics, Luggage, Household Linen, Gifts & Novelties. The brands being household names, it is no small wonder that the name of Grand Stores has become 'A Synonym for Quality'.
The fields of operation at Grand Stores embrace Wholesale, Retail and Tender Businesses. The Corporate office in Dubai, Branch office in Abu Dhabi and the Warehousing & Distribution Centres in Sharjah and Abu Dhabi, complement the work of the outdoor sales personnel in the distribution of the company's products through the wide wholesale network throughout the United Arab Emirates. The retail business is carried out through the 11 Grand Stores Showrooms spread around the U.A.E.
The company's accomplishments of the past two decades remain it's inspiration and resource in the relentless march towards the future filled with infinite possibilities, with the firm resolution of being an ideal need-filling partner to the clientele at large.

Grand Stores Mission:

The core of our company’s business lies in offering high-quality products at competitive prices to our loyal, widespread and ever growing family of customers. Our ongoing mission envisages continuously anticipating and meeting customer’s demands, as well as the growth and expansion of our company in the market segment we operate in. The reputation of our company rests on an uncompromising adherence to quality in both sales & service. In the coming years, we will focus our effort on further enhancing this reputation, and to build upon the achievements of the present day. At the same time, we will ensure that the company is open & agile enough to respond to new opportunities and to the ever changing market dynamics. We will strive to live up to our mission statement, which can be briefly summed up as.

‘ We are what we repeatedly do, excellence then, is not an act but an habit.’

 

QUALITY POLICY

 

We will, at all times

 

·       Continue to offer our customers world-class brands in the fields of photography

·       Understand our customer’s requirement and meet them from the first time.

·       Take a long-term perspective of our relationship with our customers and strive to achieve their satisfaction .

·       Be closer to our customers to ensure premium and compatible quality service in regard to product information and technical back up.

·     Regard customer loyalty as our key driving force in continuously improving our quality management systems and standards